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     Freightgate - Freightgate FAQ BackContactHome
   Freightgate - Freightgate FAQ

1.  What is Freightgate.com?

2.  What software do I need to participate? Do I have to download and run any applications locally?

3.  What is the value/benefits of using Freightgate.com?

4.  Is there a fee to use the services on Freightgate.com?

5.  What role does Freightgate.com play in the transportation community?

6.   Is Freightgate.com affiliated with any type of transportation company directly or indirectly?

7.   My traffic department does not have internet access. Can they still use Freightgate.com?

8.  Freightgate.com is selling access to its web site tools as an Application Service Provider. What is an Application Service Provider or ASP?

9.   Why should I consider an ASP over in-house development or outsourced development and application ownership?

10. Can I integrate the Freightgate.com system with my business or website?

11.  Howcan I add my company info in you business directory listing?

12.  How can I receive the Freightgate Newsletter?

13.  How can I get more information about your services?

14.  Where can I get help if I have a problem with your web site?

 

1.  What is Freightgate.com?
Freightgate is the premier transportation portal on the Internet. Via Freightgate.com, you?ll get 24/7 access to a variety of useful tools and resources for the logistics professional, including but not limited to the Freightgate MarketplaceTM, the latest industry news headlines, carrier tracking and tracing modules, shipping schedules, and airline schedules. In addition, you?ll get the latest information about Freightgate?s upcoming services and events. Freightgate is located at:

Freightgate 
15061 Springdale Street#111 
Huntington Beach, California 92649

Telephone:(714) 799-2833 
Fax:(714) 799-0100

email:sales@freightgate.com

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2. What software do I need to participate? Do I have to download and run any applications locally? 
No special software is required or needs to be downloaded - a web browser (we recommend Internet Explorer 4.x or later and Netscape Navigator 4.x or later) and Internet access is all that is necessary. Our Freightgate Marketplace? is a hosted Web application - we host, manage, and run the application for you from our Web site.

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3.  What Are The Benefits of Using The Freightgate Marketplace?:
Using Freightgate can save valuable manpower hours thus increasing efficiency, productivity and profitability?freeing staff for developing closer client/vendor relationships. Freightgate is user-friendly, simple, clear and easy to navigate. Freightgate also markets internet solutions and applications. These modular applications web enable the logistics process and empower your company to become e-business ready. 

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4.  Is there a fee to use the services on Freightgate.com?
There is no hidden membership or monthly fee. In fact, Freightgate.com is absolutely free. Freightgate.com derives its revenues from carrier transaction fees on the Freightgate Marketplace and from marketing Internet solutions to the transportation industry.

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5.  What role does Freightgate.com play in the transportation community?  
Freightgate is a tool to be used by your company to increase efficiency and streamline the costs of doing business.

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6.  Is Freightgate.com affiliated with any type of transportation company directly or indirectly?
No, Freightgate.com is a totally ?neutral? environment. We are not affiliated with any industry participant. Freightgate is privately owned and funded and has no industry-related investments.  

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7.  My traffic department does not have internet access. Can they still use Freightgate.com?
Freightgate is accessible via the Internet or Palm VII (with internet access) only. If you have a laptop or desktop computer, a modem, and access to the Internet via an Internet Service Provider (ISP), you will be Freightgate enabled. If your staff would like to use the Freightgate Marketplace to place transportation offers but do not have access to the Internet, they can call us at (714) 799-2833 and one of customer service representatives can place the offer for them.

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8.  Freightgate.com is an Application Service Provider. What is an Application Service Provider or ASP?
An Application Service Provider is any organization or third party that provisions software applications over the Internet, typically for a fee. ASPs host and manage the applications from their facilities or from co-location centers, and coordinate the ongoing support, maintenance, and upgrades of the applications. By combining software, hardware, networking technologies, and technical expertise, ASPs can provide superior performance and increased security. They also offer reliability and scalability over traditional corporately owned, in-house applications- without a significant up-front financial commitment.

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9.  Why should I consider an ASP over in-house development or outsourced development and application ownership? 
Consider using an ASP to obtain access to applications that would otherwise be too expensive to purchase or create on your own. This drastically lowers investment dollars as you are sharing application maintenance costs with other companies. This also helps underlying budgeting requirements, as your software costs are fixed and predictable. The result is you stay focused on your business and not trying to develop costly software products that may or may not work as intended. 

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10. Can I integrate the Freightgate.com system with my business or website? 
Yes, please call us at (714) 799-2833 and we can help you establish a link or seamlessly integrate Freightgate.com features directly into your website. 

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11.   How can I add my company info in you business directory listing? 
Follow the links from our homepage...
Business Directory > Want to add your Company Information? Click here
Listing your company will make it more transparent to the online transportation community. 

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12.   How can I receive the Freightgate Newsletter?
Simple, go here - Mailing List?
Fill out the short form and you will receive our Freightgate Newsletter in your email inbox weekly. This Newsletter has well over 3000 current subscription holders.

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13.  How can I get more information about your services?
At Freightgate your total satisfaction is our goal. To obtain further information about any Freightgate services or Internet application solutions, please send email to info@freightgate.com or, call us at (714) 799-2833.

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14.  Where can I get help if I have a problem with your web site? 
At Freightgate we take a great deal of pride in making sure our web site does what it is supposed to. We do not anticipate any problems either in the navigation of or the performance of our site. If you should by chance encounter a problem or have an idea on how we can improve any aspect of our web site, please send email to help@freightgate.com or call us at (714) 799-2833 and we will correct the problem right away, in many cases while you are on the phone. Customer and technical support are available via phone Monday through Friday, 9 am - 5 pm, Pacific Time.

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