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   Freightgate - Cargo Insurance Guide
 10. Claims documents:
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All claims are unique and may require special documents. Claims Office will notify you of the information and documents they require for each precise claim.
For your reference, the following documents are needed for most claims:

Printed copy of the "Certificate of Insurance"
Supplier's Invoice
Packing List
Bill of Lading / Consignment Note
Delivery Receipt / Proof of Delivery noting damage
Claim on Carrier Holding them Liable
Carrier's Reply Form

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